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De-Risking Risk Capital: A Lightweight Angel Fund

November 10th, 2010 Jeff 2 comments

This discussion springs from Boris Mann’s post today, which touches on the need for “fail money” in Canada.  I agree with nearly everything he says, and it can’t be disputed that more active capital is required to continue the growth of the startup economy in Canada and build our web and digital media industries.

My reaction though is centred around (1) I hate the term “fail money”, but I know what he means is that we need more capital going to companies to TRY, and half will fail, which needs a high risk tolerance and (2) I’m a small-time angel investor myself, and at my level this concept makes me very nervous as an investor.

The issue is that I’m not investing enough to create a portfolio effect to counteract the high risk of any single investment.  I know others in the same boat, people with tens of thousands to spend, which only enables 1-3 investments, which gives you a really high risk.  We need a mutual fund of angel investing.  While startup accelerators and angel funds or super-angels come close to this, it’s not working well in Canada right now.

I talk about this quite a lot in my MBA thesis, which is a startup accelerator business plan (posted on this blog earlier today).

What I’d like to create is an investment vehicle that is very public about the status of its fundraising rounds, through an investor portal.  Any investor with at least $5,000 to spend can create an account, see the status of any rounds being raised by the fund or its portfolio companies, become accredited, and commit funds to any of the rounds.

The benefits of a very open, public, and broad approach include:

  • Creating a valuable contact database of interested potential investors
  • Remove barriers to participation for small investors
  • Significantly de-risk startup investing by allowing portfolio approach
  • Remove fundraising risk by casting a wide net
  • Open approach will generate significant attention and interest
  • Open and frequent communication keeps investors and prospects engaged with our companies and efforts
  • Open and requent communication also increases investor satisfaction, leading to high rates of initial and repeat investment
  • Ability to offer rounds being raised by portfolio companies and other unrelated startups to this investor portfolio, perhaps in return for fee or equity

This structure is a modification of the currently popular super-angel approach, and would obviously require one or two active investing partners to be doing the legwork.  The innovations here are around the broad community of investors and the unusual level of openness and transparency.

From my business plan, here’s a mockup of how I imagine the investor portal looking:

A Startup Accelerator Business Plan

November 10th, 2010 Jeff 1 comment

As part of my Queen’s MBA we don’t do a thesis, each student crafts a new venture business plan.  Because I’ve been excited by the potential of the startup accelerator model, I created a plan for an accelerator based in Vancouver and inspired by Bootup, Y-C, and TechStars.  I believe, and I know I’m not alone, that when dealing with very early stage teams it’s IMPERATIVE that the investment be paired with a strong mentorship presence and a lot of coaching and learning.

I’m proud to publish the full business plan here, I’ve redacted a few names that I included without their permission pending a response from them.

What I’m especially proud of are a few innovations that I think are necessary:

  • The investor portal (pp 6 and 16) – in Canada, the biggest issue is raising the funds for investment.  I want to create a lightweight and very public system that allows many small investors to participate, which does three things:
    • Fulfill the capital requirements with a MINIMUM of partner time spent, especially in subsequent rounds
    • Communicate clearly and frequently with investors, increasing their satisfaction at participating, and creating a lot of engagement with investors and potential investors, leading to higher repeat investment
    • Generates a lot of publicity and attention, creating a high level of investor awareness and participation
  • The creation of an endowment fund (pp 11, 12), which receives a portion of the exit funds on behalf of both the investors and the management, so on an ongoing basis the reliance on additional fundraising is reduced, and the management and investors who worked on one round will have a limited participation in all future rounds.
  • A focus on coaching startups as high-performance teams.  Mentorship on product development and pitching is valuable, but as I say on page 7:

Our initial education program will be significantly different from those of other accelerators in its inclusion of content for improving personal effectiveness and coaching high-performance team practices in the startups. The short length of the program means that one of the most effective things we can do to improve the success rate of our graduates is to improve their ability to perform both individually and within their team long after their graduation. We intend to outperform our peers in this market in part through helping to launch more productive, better performing, and emotionally healthier teams.

Why aren’t I starting this?  This plan has one significant weakness, which I included intentionally for the purposes of this as an academic project: even with the innovations around investor attraction and retention, it’s probably not possible to operate an accelerator as a going concern in Canada that requires annual fundraising.  The successful American accelerators and angel funds are backed by $30+million endowments that remove the uncertainty of funding next year’s cohorts and the partner time required to go fundraising.

Here it is, in all it’s glory.  I must give significant credit to Boris and Danny of Bootup Labs for their knowledge and assistance, to Jed Christiansen for his thesis analyzing the accelerator model, and to Ben and Mack from Compass Engine who helped with the founder perspective.

Startup Accelerator – Business Plan

The Daddy-preneur Fitness Program

October 25th, 2010 Jeff No comments

There are lots of dads in the startup scene, and perhaps more than anyone else, we need to keep fit while pushing ourselves hard – building a business and raising a family require not just time, but more importantly energy and attention.  More on this coming in a later post, but springing from a discussion over beer at the Main Street Daddypreneur Meetup a few months ago, here’s some resources on cramming fitness into a schedule with no slack.

The most important criteria here is that none of the activities require a lot of context switching cost – to spend 30 minutes at a gym I need to drive or bike there, park,  shower after, get back home, and maybe pack a bag beforehand.  This is over an hour lost for a half hour of fitness contribution, and that’s a waste we can’t afford.  I’m seeking activities that can be done at home or work an don’t require scheduling, as nap and meeting times can be unpredictable.

And a disclaimer – I only succeed at about half of what’s below in a given week.  But I try to get it done every day, and I try to be flexible and relaxed about what I actually accomplish.  If you can add one or two things below to your current week you’ll be better than last week.

High-Intensity Inverval Training

Don’t train longer, train smarter.  Using high-intensity intervals, you can jack up your metabolism for 24 hours, and gain the fitness benefits of a traditional cardio workout 4X LONGER.  It’s discussed in the AskMen article below how this approach is appropriate for not just cardio but for fat loss and muscle gain.  Never spend an hour on a stationary bike again.  This is an intense activity, and they say you should only do it 2-3 times per week.

How it works:

Hardcore
Greatest improvement, longer recovery time
Less Hardcore
More endurance, shorter recovery time
5 min warm-up
Maximum effort for 0:15 to 0:30 80% intensity for 0:45 to 1:30
2 min. recovery 1-2 min. recovery
Repeat 6-10X Repeat 5-8X
Cooldown

Further reading: AskMen.com – HIIT | Wikipedia – High Intensity Interval Training

A HIIT timer app: http://gummisoft.weebly.com/hiit-timer.html

Bike Everywhere

I love biking much more than running.  It gets my heart pumping, gets my lungs gasping, and works my legs until they’re wobbly.  And it does it with resistance instead of impact, so I’m becoming more muscular instead of skinny and sinewy (sorry, distance runners).  I’m lucky (?) enough to live in a very hilly area of Vancouver so I can jump on my bike and effectively do HIIT by spending 20 minutes pumping up and down the hills near my house, and I return tapped out but feeling amazing.   The other great lead biking has over running is that it’s a transportation method!  You don’t want to run to your next meeting, but bike there and you’re getting in shape, reducing your carbon footprint, and saving money.  I never feel like a part of my city so much as when I’m cycling through it.  Bikes can be inexpensive (I have a $500 Norco urban bike of some kind) so there’s little barrier to getting started.  Oh yeah, and since this is a Daddypreneur program, don’t forget what a great family activity cycling is, get your kids in love with it early and you’re giving them some good lifestyle habits :)

In Vancouver I get great service at The Bike Doctor (Broadway).  I also have several kid carriers.  Hit me up if you want to talk about them.

Also, this is very cool, a friend in a graduate program at UBC helped produce this “Google Maps for cycling”, it generates bike routes and includes info on hills and bike lanes: http://www.cyclevancouver.ubc.ca/cv.aspx

Effective Bodyweight Excercise

Save money and time – cancel the gym membership.  I love spending time in the gym, trying equipment and excercises that I can’t do at home, but realistically I make it about once a month.  Just as I can get better cardio workouts from the HIIT sprints above compared to an hour on an elliptical, so can I boost my metabolism and build strength with a small set of excercises done at home.  Put together a program of pushups, bycicle crunch, pullups, and lunghes, for example, and you can tax your whole body in a half hour or less.

For pushups, I strongly recommend the 100 pushup website & the iPhone app that helps me do it on the go.  This program does an initial test and then pushes you through eight weeks of increasing workouts to get you to 100 pushups a day.  I just noticed that at long last they have programs out for crunches, and squats, so if you want a full-body workout and don’t have time to figure one out, just put  those three in a spreadsheet and get started.  I think I might do that this afternoon.

The bicycle crunch is considered the best ab workout (study by American Council on Excercise).  When short on time, I just do pushups and bicycle crunches.

While I get mocked by my wife for it’s “Cosmo for men” attitude, Men’s Health is actually pretty good at presenting a variety of body-weight or at-home workouts every issue when you’re looking to mix it up and try something new.

Update 2010-10-26: This report on realbuzz.com lists the most effective excercises for each muscle group, based on research.  This is a great starting point for creating a time-compressed full body routine: http://www.realbuzz.com/articles/the-top-10-best-exercises/

Meditate

Life is crazy.  Kids are amazing/stressful.  You can improve your focus and mood by meditating for a few minutes a day.  I’m trying to make this part of my routine, but it’s hard with fluctuating kid wakeups.  When I can fit it in, 5-10 minutes of focusing my mind and quieting the noise does wonders for my mood and energy.

Great post by Alex Payne on his advise for surviving the startup lifestyle with energy and health, including a nice bit on meditation and some resources: Staying Health & Sane at a Startup.

Fit It In

Hardest part!  I think there are three principles, that you can use individually or combine:

1) Schedule it.

If you can, set up appointments with a personal trainer.  I was never in better shape than when I was seeing a trainer 2-3X per week, not just because she kicked my ass for a solid hour, but because I had an appointment that I was paying for.  If you can block this into your schedule and afford the trainer (40-50/hr) it is by far the best option.

If not, scheduling it is still one of the best ways to ensure you have time.  Whether it’s 5:30 AM three days a week, or 8:30PM after the kids are in bed, pick a time, schedule it, and think throughout the day about that as inviolable time.  Recognize the importance, commit, and you’ll be happy you did.

2) Pick slack times.

No slack times, right?  I’m in the middle of an MBA, multiple contracts, with a 1- and 3-year old.  And.. And… So I get up at 5:30 to be able to get work done and exercise in before the kids wake up somewhere around 6:30.  I started taking swimming lessons this fall, and fit it in after dinner once a week.  Get creative with your schedule :)

3) Relax.

As in the disclaimer at the top, you can’t do it all.  If you can, I’m very jealous.  Pick one or two things from this list and commit to them for a few weeks.  Let me know how it went, and if you have other things that work for you, let’s add them here.

Better Personal Investing

July 13th, 2010 Jeff No comments

“The index fund is a good innovation, not because it has any magic – anone can figure it out – but simply because by owning the market at a very low cost you will, by definition, do better than everyone who owns the market at a very high cost” - John Bogle

I think by now we’ve all heard some stats on the poor long-term performance of actively managed funds.  From mid-2004 to mid-2009:

  • S&P 500 outperformed 63% of managed large-cap funds
  • S&P Mid-Cap 400 outperformed 73.5% of managed mid-cap funds
  • S&P Small-Cap 600 outperformed 67.7% of managed small-cap funds

Of course anomalies exist!  I’ve seen hedge fund prospectuses (prospecti?) with years that enjoyed gains in the hundreds of percents.  On a more reasonable basis, we see active funds that will outperform the market for five years at a time.  But this doesn’t mean that they have any “secret sauce” or expert opinion that can be applied consistently to win.  In fact, since there must be thousands of managed funds right now in North America, and tens if not hundreds of thousands of asset managers, there’s no way that any of them are able to consistently beat the others.

And you never know which fund will be outperforming in which year.

You need to avoid two things:

1) Wasting your time trying to identify mutual funds that will do well – the research and uncertainty involved is annoying and most people are unqualified (myself included)

2) Decreasing your returns by paying significant management fees.  The funds that my bank account manager recommend all have expense ratios between 1.4% and 2.25% annually.  That comes right off the top of your returns.  This sounds small but has a big effect: If we invested $100k for 20 years, 5% will result in $265k, and 7% will result in $386k.  That’s a big difference.

How do we avoid these?  Follow the warning in the quote at the top – try to match the market at the lowest possible cost.  We do that with ETFs, which have expense ratios more like 0.25%.  You just boosted your returns by over 1% annually compounded.  That’s huge.

I love the Couch Potato Portfolio.  Individuals can follow it with minimal investment knowledge and minimal time investment and produce market-tracking returns that will beat most managed funds over any time period over say five years. (Intro here, but most of it is covered in this post).

You buy a group of only 3-5 ETF funds in your cheap discount brokerage account, and you rebalance twice a year.  Rebalancing is when you sell the ones that have gone up and buy the ones that have gone down, so they go back to being evenly distributed.  This GUARANTEES that you are buying low and selling high :)

Here’s an example, using $100k in the “High-Growth Couch Potato”, which I use since I’m young-ish and can have a higher exposure to stocks.  There are a few options on the Canadian Business site for ways to tailor the program to your investing style / goals: Meet the Potato Family.

Initially, I buy:

  • 25% Canadian Equity (iShares XIC, MER 0.25%)
  • 25% US Equity (iShares XSP, MER 0.24%)
  • 25% International Equity (iShares XIN, MER 0.5%)
  • 25% Canadian Bonds (iShares XBB, MER 0.30%)

Your total expense ratio is 0.32%, compared to the 1.5-2% for managed funds.

Spend an hour or two every six months rebalancing.  Say our Canadian and US Equity funds have gone up and the rest are flat or down, I sell those two to bring them to 25% of the new total value and spread the proceeds to the other three in amounts that bring them up to 25% as well.

Read more about the process at the Canadian Business website, which goes into detail on the rationale, the process and the variations:

Introduction

Do the Couch Potato: Step by step guide

Building blocks: ETF suggestions

Colin Powell Quote

July 9th, 2010 Jeff No comments

“Organization doesn’t really accomplish anything.  Plans don’t accomplish anything, either.  Theories of management don’t much matter.  Endeavors succeed or fail because of the people involved.  Only by attracting the best people will you accomplish great deeds.”

Categories: MBA Bits Tags: ,

Ground-Up Rewrite = Flush Your Company

June 14th, 2010 Jeff No comments

Software engineers love rewriting old code.  I’m a software engineer, and whenever I look at my own older code (as in more than  a month or so) I get an instant itch to rewrite it.  I’m a bit embarrassed by it, and I think that for various reasons, I can do it better now.  It happens even more when I look at somebody else’s code, because I also assume they must not be nearly as clever as I.  When something’s WORKING we still want to rewrite it, so when a product or component is causing maintenance or performance issues, there is usually a very strong case being made that it needs a ground-up rewrite.  We say things like “we won’t be able to improve the graphic performance unless we completely rework it with a different set of libraries” or “this should have never been developed in Perl, we can’t scale unless it gets redone in C++” (direct quote, by me several years ago).  Or just “this program/class is an incoherent mess, I’m writing a replacement”

Don’t do it.  This will probably kill your company.

Even if it has issues, your production code is the result of say two years of development, of which something like 20% was the fun part of writing shiny new code to solve a problem, and the other 80% was a long slog of tweaks and bug fixes.  Guess what, when you replace that ugly code with your new shiny code you just gave up hundreds if not thousands of man-hours spent improving things.  You re-introduced old bugs and, worse, added new ones that you don’t know about yet.

And the more strategically horrible part of this, is say you spend 2 months writing the new version.  Don’t forget, it will take you twice as long as you think.  During those two months you continue running the old code, but you stop maintaining it because it’s going to be replaced by something amazing “any day now”.  In my experience, you end up with a legacy system that has fallen way behind where it should be, thanks to lack of attention, and a new system that can’t be successfully rolled out because in a production environment it’s not performing as expected.  You now need to invest another significant chunk of time finding and fixing the bugs in it, which you had already done on the old version.

Now you just wasted huge amounts of your most precious resources – time and momentum.  Your customers have wandered off and your competitors just ate your lunch.

The other trigger for this, where there is a legitimate need to do a rewrite, is usually for performance issues.  Such as replacing the Perl code with C++ (bad Jeff).

What should be done instead?  Both situations will arise…

REFACTOR.

When you have legacy classes/components/scripts that are so full of special cases that they can’t be maintained without causing stability problems you DO NOT REWRITE THEM, you pull out functional parts bit by bit, and you name variables and functions bit by bit until it’s clear and well-organized.  And at no point did you add or remove a single line of code that was not there previously.  The code is unchanged, it’s just laid out much better and you can now work in it with confidence.  All of the little fixes and special cases are still there and, perhaps most importantly, there was NO point in time when the code being edited could not be used in production.

Similarly, when you have to replace a program or component in its entirety, you approach it with a refactoring mindset but it’s a bit more complex and has a bit more risk.  In this case, sooner or later you’re going to replace the component with a new one, and it might be in a completely different language, so you can’t use the classic code refactoring techniques.  Instead, you get as close to that as you can.  First, you work to lock down the real functionality of the legacy code with an exhaustive test suite.  This will likely take you longer to do than actually writing the new one, but it’s the only way you can ensure you stay true to the current behavior.  Look at the code as you set up the tests, ensuring that all the funny special cases and outliers are tested.  Generate tests from three months of live usage, ensuring that you handle everything that users/environments actually try.  Next, keep in the refactoring mindset by making the minimal changes possible.  For example, if I were moving a program from Perl to C++ I would actually have the legacy Perl program call a new C++ program and use its output.  This way I can refactor my code from Perl to C++ line by line and function by function, until eventually I still have a Perl program that actually calls a C++ program to perform ALL of its functionality.  All the Perl program does is invoke the new version and return its output.  Now you can take the final step of replacing the tiny Perl with the new C++ and everything should continue as before.

This process allows you to accomplish BIG architectural changes without ever having code that could not be in live use.  If something unrelated breaks, you can fix it on the latest version and push it out, and you’re not maintaining “production” and “future” versions separately.

If I were undertaking this right now, I would also like to pair it with continuous deployment, so that as I made each tiny, safe, change it went live and any errors would be detected immediately.  Also, as mentioned, refactoring is best done with the safety net of a great unit and integration testing framework.

If you want to learn more about refactoring, most learn from The Bible: “Refactoring: Improving the Design of Existing Code” by Fowler, Beck, and (apparently) a dozen others.  I’ve also learned some great techniques on using this practice to improve architecture from “Refactoring to Patterns” by Josh Kerievsky.  Also, Martin Fowler has a website about refactoring at refactoring.com that appears to have some good resources.  Let me know of any other favorite resources in the comments.  I follow Kent Beck at @kentbeck.

Joel Spolsky (@spolsky) wrote a fantastic article on these problems TEN YEARS AGO and I still see this happening.  I think people need reminded of it regularly.

Joel On Software: Things You Should Never Do, Part I

If you write software or manage people who do, you need to go read his old posts now.  It’ll make you look smart :)

Agile Budgeting – Followup

June 7th, 2010 Jeff No comments

Here’s a few more resources that have surfaced since my post on Agile Budgeting / Startup Cash Flow Management:

Geof Harries (@geofharries of subvert.ca) pointed me at Pulse (pulseapp.com), which encapsulates much of my process in a nice web tool.  I haven’t had the chance to try it out, but it looks like it captures the key steps of estimating, scheduling, repeating, and editing.  One benefit of using our Excel spreadsheet was that we could do 30-second “what-if” experiments.  Move a customer payment to a later date and see if you still make payroll.  Increase your monthly billing by 10% and see if you can hire another developer.  This flexibility and control is key to this being something you are willing to use.

Fred Wilson’s (@fredwilson) excellent MBA Mondays series has included a few posts that introduce the basic accounting reports of balance sheet, profit & loss, and cash flow.  My post focused on the cash flow, as it’s the most important real-time report for a bootstrapped / low-capital startup.  He also has his own post on Budgeting in a Small, Early-Stage Company.  I’ll explain why I disagree with his recommendation (at least for the very early stages) but you should go read everything he’s written.

I still think that annual budgeting, as he recommends, is not useful in the early stages, when your business plan, revenue model and cost structure are changing frequently.  Focus on your market fit, your repeatable revenue model, and watch your cash.  Once you’ve accomplished those (reaching the Optimize and Scale levels of the Startup Pyramid @seanellis) then your company will be static enough to spend the time on annual or semi-annual budgets.

Moving forward, I hope to crank out a few more posts on lean processes that I’ve used in the past so we can get away from old BDUF time wasters throughout the company.

Startup Reading – Do better in stressful conversations

May 28th, 2010 Jeff No comments

Startup Reading is an ongoing reading list of articles and resources that I think will be of great value to startups and entrepreneurs.

Taking The Stress Out of Stressful Conversations

full PDF $6.50 from HBR

There are three common patterns of stressful conversations in this article, and I’ve had the pleasure of experiencing each of them, almost exactly as they play out in the examples.  Stressful conversations aren’t something that can be avoided, but in fact are probably some of the most important conversations you will ever have with your co-workers, partners or employees.  The times when emotions are running high and important information needs to be heard are critical make-or-break moments for your relationships and, over time, your company.

Luckily, there are a few key findings from behavioral research that give us tools to use when preparing for a stressful conversation or managing one that’s gone seriously sideways.  The situations and tactics are well described in the article, but a few brief extractions are:

- Disarm by acknowledging responsibility for your part of a problem, even if it’s in the form of “I feel like I’ve let you down by not bringing this up in the past, because I value our relationship and your contributions here, but we need to rectify this issue…”

- Disarm by restating your intentions – often people hear something completely different from your intentions, so it’s not necessary to give ground but instead work to clarify what you really mean: “I can see how you took that from what I said.  That wasn’t what I meant though, so let’s go through this again.” – Don’t argue with them about their perceptions, instead take the responsibility for aligning your words with your intentions.

- Fight tactics, not people.  Some people use aggressive “thwarting” tactics that prevent you from making your points.  The best way to neutralize a tactic like this is to name it, as people are generally not comfortable raising the bar and continuing to be aggressive once it’s out in the open.

A worthwhile read, that pretty much anyone can use to improve their conversational abilities where it’ll do the most good.

Categories: MBA Bits Tags: , , ,

Agile Budgeting For Startups – Cash is King

May 12th, 2010 Jeff 8 comments

Budgets are a waste of time.

In startups and small companies, the business or strategy can change every few months and the revenue and expenses can swing wildly monthly. In an environment of constant change, it’s a complete waste of time to put the effort into an annual, quarterly or even rolling budget. What you can do instead is implement a few monitoring and control systems, so that you always know exactly what the financial picture is but you spend the minimal time on the processes. I’d like to put together a few standard tools that startups can use to manage their finances in an agile way – continuous improvement, low process overhead and immediate feedback. Let’s work on Agile Budgeting.

UPDATE: I should note here that, as we discuss in the comments, this post and this process really apply mostly to bootstrapped operations with small amounts of capital.  Doesn’t have to be early-stage, I used this process in years 8-10 of my company.  Use it when you don’t have huge amounts of padding.

The most critical piece is your cash flow management. You need a system that will give you an accurate picture of your bank account balance right now, as well as at various points in the future. Will you make payroll on the 15th? Will you make rent on the first? When in the next two months should you buy those Aerons? I’m going to describe a process that should give you this transparency without spending more than a few minutes a day on it.

Before starting: Get a bookkeeper as early as possible. They’re inexpensive compared to software engineers or biz dev folks, and they should keep your finances up to date with few mistakes. Both are critical to your company’s success. No amount of light process will save you from doing hours of data entry without a bookeeper.  This model is something that you should (we did, at least) update every day, so when there’s a decision to be made you can pull up the spreadsheet and know that the numbers were accurate this morning.

Before working on your cash flow, you need a clear view of your situation today.  A worksheet like this can be quickly updated from your online banking by your bookeeper every morning, and as cheques are written and payments received.  The available balance calculated at the end here is the starting balance for your cash flow, so it must be accurate.  That’s why we include outstanding cheques and undeposited payments.  We made a policy of keeping a minimum balance in our main account, shown here as $5,000 to guard against bounced cheques or variances in timing.

Once you have an available balance, you can start forecasting your cash flow.  As with anything else, start with the big blocks and work your way to the little bits and pieces.  Here’s the basic framework, starting with today’s balance and a few of the big monthly items.  We always start with that accurate balance so that as it gets updated you see where your planning went wrong and you’re going to run out of cash :)

We always preferred to use a separate account for tax liabilities, so here you see the payroll witholdings going on when payroll is made, and coming back out before the payment is due the next month.  Things are pretty red here!  But that’s ok, we haven’t entered any income yet.

Next step is to get a clear picture of your expense patterns. Summarize ALL of your expenses for the past few months and identify the things that happen regularly. This spreadsheet lists the expenses, recent monthly sums (doesn’t have to happen in every month, but often enough to be a normal part of your operation), and what dates you usually pay it on. Things without set payment dates I’ve split evenly between the first and second halfs of the month (eg. Lawyer).  The only things being left out of this list are the ones we’ve already entered on the cash flow.

I split the expenses into month-halfs because generally it’s not important what date it happens on, but whether it happens before or after your big fixed-date expenses: rent and payroll. Also you’ll see in a minute that we can fine-tune this much more.

In this list you have captured all of your outflows in the past three months.  This spreadsheet goes into your cashflow Excel file and gets updated probably twice a year.

Now, depending on the level of detail you want, you pull out the regularly recurring and fairly fixed stuff and enter it as new row items on the cashflow sheet.  I would enter items such as Dell Lease, Health Insurance, Hosting, etc… because they happen monthly, I know what date they happen on, and I have a good idea of the amount.

The rest of them get bundled into “Misc Expenses”, which you enter twice a month.  Once before the 15th payroll and once before the month-end payroll.  Now our cashflow worksheet looks like this (new rows highlighted):

These numbers are based on the averages from the previous three months, but when the expense rows are being entered for a new month, use the expected value.  For instance, LocalHost should be entered at the recent rate of $1,800 not the average of $1,467.

Do the same process for your revenue.  Make a list of your regular customers, the normal payment amounts, and when in the month they usually arrive (customers tend to have a pattern of how long they take to pay, and of course it depends on the payment method).  Fill in the expected payment dates and amounts and you have a complete cash flow prediction for a typical upcoming month:

Now comes the process part.  You’ve constructed a great starting point, now you make it repeatable, and you ingrain it as part of your routines.

Update balances – Usually performed every morning, the bookkeeper will check the online banking and update the balances sheet of this workbook.  The updated Total Available carries through to the Cash Flow sheet, perhaps significantly departing from what was expected for this point in the month.  Preferably he would also scan the Balance column of the Cash Flow sheet for any red numbers and bring them up for discussion.  In our case he also updated the current exchange rate.

Pre-fill months – Done monthly by the bookkeeper, the template rows (the set of standard expenses and revenues) are filled in to keep the timeline extending about two months out.  The owners should review after this to see how realistic the numbers are – the goal here is that the template set should be a pretty good picture of reality, and there will frequently be tweaks needed.

Enter specific numbers when known – The bookkeeper will update the template rows when they learn of the real amount for any of the transactions.  For example, you may receive the invoice for your hosting and update the amount for the payment row that occurs a few weeks later.  The bookkeeper should also enter any additional transactions that they learn about, and flag them for discussion or review (surprise payments are no fun).

Move the horizon – As you go through the month, the bookkeeper should be removing (or hiding – sometimes you need to look back) rows that have actually happened, leaving any that haven’t, and updating the “Misc Expenses” rows with new amounts as some of those component transactions occur.

Use it – If these are happening, you will be able to pull up the spreadsheet at any time, see where cash crunhes occur in the next month, and shuffle things around.  Most cash flow issues are related to timing, so opening up the sheet and seeing a red balance in a few weeks allows you to get on the phone with a client and speed up their payment.  You’re reacting in real time to accurate information about the future. When we used this at my company, my partners and I would pull it up a few times a week, adjust the entries with what we knew, and check for cash crunches as far out as two months away.  This is invaluable.

Some of the expenses are more for padding than anyting, such as the Lawyer row.  It doesn’t happen every month, but if you’ve budgeted a normal amount you’ll never get caught without the money to pay.  You’ll never be annoyed by having some extra money in the bank.  In fact, we would usually enter specific padding transactions in our monthly template for expenses that only happened annually, such as an amount for the annual tax preparation.  These can be entered as a monthly transaction for a portion of the amount, which is then put into a different account, or added as a running “earmark” item on the Bank Accounts spreadsheet (like the “Minimum $5,000 balance” item in my example at top).

If you can make this group of worksheets a part of your (well, your bookkeeper’s) daily routine, the ongoing effort is very small and the accuracy is very high.  Depending on your needs, I’m sure it would also work fine being updated weekly, but I find it’s best to have it accurate continuously as the situation changes.

PLEASE let me know if you apply this, I’d love to hear what modifications you make to the framework in your situation.  Let’s keep improving on this model and passing it around.

Here’s the sample workbook I’ve been using for this post:

Agile Budgeting – Sample Workbook

UPDATE: This process and this workbook are both released under CC – Attribution Share Alike.

UPDATE: I’ve posted some followup comments and resources here: Agile Budgeting Followup

Schedule some slack

February 25th, 2010 Jeff No comments

I was having a beer with a friend yesterday, discussing how I’ve crammed my life close to the bewaking point with a toddler, a new baby, an MBA program, a job search, some mentoring and networking, and he asked me what pearls of wisdom I could bestow on him for when he finds himself in a similarly hectic spot.  And I came up blank.  It’s not that I haven’t found shortcuts and processes that let me handle this without losing my head, it’s that I haven’t stepped out of the flow, gone to a 10,000 foot view and checked out what’s going on.  This reminded me of something one of our profs said when discussing innovation and creativity: there can be no innovation without organizational slack.  If you (I) don’t stop fighting fires or attacking your task list, you’ll (I’ll) never improve our abilities/capacity to deal with the situation.  No matter how busy you are, if you don’t stop to breathe and evaluate your activities and formulate some strategy, you’re going to get demolished by something you didn’t see coming.  Keep your head up!

So today’s advice / resolution is to create time for slack.  Even with my schedule being crammed to 30-second intervals (I’m working out, doing dishes and debating preschool with my wife while I write this – partially kidding) I figure I can make the time to sit alone at a coffee shop or my front stoop for an hour every week and let myself think about bigger pictures than my todo list.  In fact, if you’re busy like me, I think it’s required that you put it in the schedule. That’s what they tell us about workouts and it applies here – put it in the calendar, make an appointment to do it.

Sometimes though there just isn’t time.  And I think when that happens, in a lot of cases, you can move towards it incrementally.  If you’re fighting fires 18 hours a day, and your organization or family is always in crisis mode, there’s probably something wrong.  You might not be able to go ponder what that is without seeing something else blow up, so just ask five questions when you fix the problem.  Address the immediate fire, sure, but also use this technique to tease out the root causes and commit to making a corrective action at each level of the analysis.  This way you slowly, incrementally improve your processes and behaviors, instead of just dousing a single flame.  Over a few iterations you will start to see the number of fires decreasing, and you can pop up to 10,000 feet for a few seconds for a clear view.